There appears to have been a miscommunication between the Banff Springs Hotel and us regarding how to get free access to wi-fi throughout the hotel.  We are still trying to resolve things in accord with our promise that you’d get access without the usual requirement of having to sign up for the Fairmont President’s Club. But if you want to ensure that you will have hassle-free no-cost wi-fi, we suggest you enroll in their President’s Club (a fairly painless and free process—it literally took me 3 minutes to join) before you check in to the hotel.

I sincerely hope that signing up will turn out to be superfluous, but it’s better to be safe than sorry.

Lisa Wells